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HLJ Site Update

kumasanmkkumasanmk Il y a 5 ansNews
Following their 15th anniversary, our partner HLJ will continue to be in the spotlight for a while. Indeed, they've just made a big update of their website. Let's see what they have to say about it:

Message from HLJCloseWe've just unveiled the biggest improvement to our service ever!
  • What's changing? To put it simply, we're giving you total control over the handling of your orders!
  • Have the items you want shipped, when you want them shipped, how you want them shipped.
  • Any shipping method, any payment method, any combination of items! All this is made possible by our new 'Private Warehouse' system.
  • Shipping estimates for in-stock items will be available in your shopping cart. And during the checkout process you will be able to see all shipping costs and all available shipping methods to your address.
  • We have also updated our site graphics and a comprehensive overhaul of our checkout process and account maintenance system.


What is 'Private Warehouse?

Starting now, when you place an order, you can select "Private Warehouse"
or "Ship Immediately" for your order handling. If you choose Private
Warehouse handling for your orders, you'll be able to do things like:
  • Combine separate orders into one for shipping, lowering your costs.
  • Ship all, or just a few, of the items you've purchased, letting you
    control shipment size and method.
  • Decide when to ship orders, to avoid deliveries in periods when taking
    delivery is inconvenient.


How does Private Warehouse work?

http://gao.tsuki-board.net/bam/public/upload/5ad7f49f761c78515c7a620f93e32d66.jpg
If you choose 'Private Warehouse' handling, as soon as anything you've
ordered becomes available, we'll charge you for the items but instead of
shipping them, they will be placed in your own private virtual warehouse.
We'll happily store them here at HLJ for you for up to 60 days!

During that time, you can freely go to your warehouse and customize a
shipment, telling us which items you want shipped, by what shipping method,
and when! Want to control your shipment size for customs reasons, or hold
in-stock items while waiting for pre-order stuff? Private Warehouse makes
it possible! And what's more, you'll be able to see real-time shipping cost
quotes (finally!) as you put together a shipment so you know exactly how
much you're going to pay before you commit! Once you've given us shipment
instructions, we bill you for those shipping costs and get your order on
its way to you.

If you're not interested in this level of control in your orders, no
problem! You can choose 'ship now' and items will be billed and shipped to
you the moment they become available. But given the cost savings and
control that's possible, we think you'll find Private Warehouse to be a
great way to take control of your orders with us.


http://gao.tsuki-board.net/bam/public/upload/19985c204add5553da76f368906014ee.jpg
7,763 vues • 35 commentaires

What do you think of HLJ website update?

  • 42%Sounds great.
  • 5%I liked it better before.
  • 14%I've never tried them before.
  • 3%Never liked them.
  • 4%Is that a Work in Progress ? it's still full of bugs
  • 9%Meh, don't really care. AmiAmi is my place to go, so this doesn't affect me.
  • 9%This doesn't really affect me as I don't shop them often, though, it seems like a good upgrade/update.
  • 5%They should better fix their stock problems and honour their preorders/orders than changing the site "face"
  • 2%Fix the server issues. Overall, the new site is quite nice.
  • 7%I would rather they get back their 20% cheaper EMS shipping like previously and provide SAL registered. really.
  • 1%big improvement over old site setup
  • 0%it was better before
  • 265 votes

Commentaires35 commentaires

0pt
I'm on the fence about it right now. What they've set out to do? It sounds great, and I'm really excited for when it's up and running and working. The thing is, they've got WAY too many bugs going on, between things not appearing in their search engine, orders not actually being able to be edited/deleted, etc.

It doesn't help that because of all this, it seems they're not getting in any recent items - or maybe they're just behind as usual, I'm not sure.

All in all, I'm optimistic about it though. Just those darn bugs.
Il y a 5 ans
0pt
nitromob (Il y a 5 ans) #1012295Somehow I was able to cancel my order...it's just not in my orders anymore. All I know is I hope the bugs are fixed out. It seems like HLJ is the place to go for prize figures of different varieties. I don't buy those...really but still.

has your order been put in your personal warehouse?
happened with my order makes sense now why there was no shipping on it.
just sent them an email as think i've been a numpty getting my password wrong but the bit to get password sent you isn't working oh joy -_-
Il y a 5 ans
0pt
Somehow I was able to cancel my order...it's just not in my orders anymore. All I know is I hope the bugs are fixed out. It seems like HLJ is the place to go for prize figures of different varieties. I don't buy those...really but still.
Il y a 5 ans
0pt
Dang I didn't even realize that they took away the 20% off EMS, that's a load of bull. Totally voted for that comment.
Il y a 5 ans
0pt
least i'm not only one with problem
i can't even log into my account
Il y a 5 ans
0pt
At least we got estimated combined shipping cost for in-stock items. Not too bad.

edit: Something's wrong with My Account page. I can't change the shipping method??!?!?!?!?
Il y a 5 ans
0pt
Now we can cancel some orders but not moving it to the warehouse yet...my...
Il y a 5 ans
0pt
qh56 (Il y a 5 ans) #1009175Like before, there's still shipping estimates for in stock.. but now you'll have to add them to cart to get the shipping cost estimation.. the new one now shows estimates for combine shipment too which is quite good in my opinion. But I still think they could have kept the shipping cost estimation at the item page as well.. why remove :/

^This.

It's a pain to check prices for a single item.
Il y a 5 ans
0pt
Since I first ordered from HLJ earler this year, they've become my go-to place for figures/magazines. Looks good so far. ^_^
Il y a 5 ans
0pt
Shelia (Il y a 5 ans) #1009159Wish they would bring back shipping estimates...
Like before, there's still shipping estimates for in stock.. but now you'll have to add them to cart to get the shipping cost estimation.. the new one now shows estimates for combine shipment too which is quite good in my opinion. But I still think they could have kept the shipping cost estimation at the item page as well.. why remove :/
Il y a 5 ans
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