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Commentaires Worse case scenario [[SOLVED]]

  • AkiraIl y a 5 ans#3055714I'm thinking about contacting the shop and see If we can sort this out in a way so I don't have to fill a claim.
    Yes, by all means, try talking to them again. Perhaps they can do something about the tracking after all. What good would tracking be if one couldn't actually do something about it? You could have chosen unregistered just as well...
    AkiraIl y a 5 ans#3055714... judging by the name of the type of shipping...
    Yeah, "First Class", my ass. Rather like second or third class *shakes head*
    Il y a 5 ans
    TomTheCatIl y a 5 ans#3055310This leaves me flabbergasted indeed. And, forgive me for saying it bluntly, it sounds like BS. Can some U.S. resident who is knowledgeable in international shipping confirm this? Or could it be that the shop is just trying to wiggle their way out?
    If it's really true, it really sucks. Let me think... I'm not telling you to actually do any of the things I might utter ;-)
    First, to my knowledge, you have 180 days to file a Paypal claim. You should look for the according deadline of your payment. You could wait until some seven days before it expires. Perhaps the parcel does show up after all.
    Second, decide if you ever want to use this particular shop again. If you do, swallow the loss. If you don't, file the Paypal claim.
    Third, I'm not sure if your Paypal claim would be successful, because the shop have proof that they did send the parcel. BUT - perhaps, PERHAPS, the Paypal claim might just be the thing that's neeeded for the shop and/or USPS to investigate the tracking after all.
    That was just a short brainstorm on my part. Like I said, you must decide for yourself what to do in the end. And this won't help you at all, but a couple of weeks ago I received a parcel (unregistered) that had been in transit for FIVE MONTHS...


    Don't worry, I don't really mind If you are blunt. I'm more grateful that you are actually replying and giving legitimate help with this issue.

    I checked and I still have plenty of time before the deadline (It has been like 55 days since I paid). I'm thinking about contacting the shop and see If we can sort this out in a way so I don't have to fill a claim.

    I have waited as well quite a while for unreg. parcels to arrive, but, judging by the name of the type of shipping and the first answer I got from the shop, this shouldn't be taking this long. My previous EMS packages got here in less time, I think. In fact, this one should have already got here along the others or something. BUT, this is also Argentina (´_`)packages take less time traveling around the world to get here than going from state to state.
    Il y a 5 ans
    AkiraIl y a 5 ans#3053872I forgot to say it, but the store is not a japanese one. In fact, quoting their words, they can't do anything because "USPS does not allow inquiries into First-Class Internation Packages".
    I'm royaly screwed no matter what, right? ;(

    This leaves me flabbergasted indeed. And, forgive me for saying it bluntly, it sounds like BS. Can some U.S. resident who is knowledgeable in international shipping confirm this? Or could it be that the shop is just trying to wiggle their way out?

    If it's really true, it really sucks. Let me think... I'm not telling you to actually do any of the things I might utter ;-)

    First, to my knowledge, you have 180 days to file a Paypal claim. You should look for the according deadline of your payment. You could wait until some seven days before it expires. Perhaps the parcel does show up after all.

    Second, decide if you ever want to use this particular shop again. If you do, swallow the loss. If you don't, file the Paypal claim.

    Third, I'm not sure if your Paypal claim would be successful, because the shop have proof that they did send the parcel. BUT - perhaps, PERHAPS, the Paypal claim might just be the thing that's neeeded for the shop and/or USPS to investigate the tracking after all.

    That was just a short brainstorm on my part. Like I said, you must decide for yourself what to do in the end. And this won't help you at all, but a couple of weeks ago I received a parcel (unregistered) that had been in transit for FIVE MONTHS...
    Il y a 5 ans
    Chidoru Selling some figures!
    sebbluIl y a 5 ans#3054070Except if it is the shop's fault. Mandarake once completely botched my address for reasons unknownn (changed the state and zip code), package was missing for almost 2 months before it showed back up in Japan.
    Well of course, that's definitely the shop's fault in that situation. :P
    I hope you ended up getting your order. D:
    Il y a 5 ans
    ChidoruIl y a 5 ans#3053741But it's not the shop's fault. O_o; It's the post's fault if your packages get lost.. Why should the store have to pay for a mistake that isn't theirs? >_<

    Except if it is the shop's fault. Mandarake once completely botched my address for reasons unknownn (changed the state and zip code), package was missing for almost 2 months before it showed back up in Japan.
    Il y a 5 ans
    AkiraIl y a 5 ans#3054000I'm regretting it now, but I actually should have asked them to use some sort of equivalent to EMS or EMS If they provide it. I got used to being able to choose the type of shipping I want from other stores and I though they would ask me first before sending my package. Unfortunetly not only they didn't contact me but the notification email of shipping went to the spam folder.
    Well if that's true then maybe the shop should be held responsible for the issue. It seems a bit unprofessional and irresponsible of a shop that ships internationally not to ship said packages with insurance automatically, or at the very least offer to do so as you said.

    You could still hold out and hope it shows up sometime, but if it were me I'd be a bit peeved at how they handled the shipping and have no problem causing a fuss about it. :|
    Il y a 5 ans
    xCommandoIl y a 5 ans#3053917Honestly if your package shipped from the US to Argentina via First Class Int., 2 months with nothing to show isn't that alarming. There is always the possibility that it it could be lost, but I feel very rarely do packages actually go lost. It will probably turn up eventually since there is no promised deadline on first class mail. In hindsight you should've probably paid more for Priority Shipping if its such a rare figure~ 3:

    I'm regretting it now, but I actually should have asked them to use some sort of equivalent to EMS or EMS If they provide it. I got used to being able to choose the type of shipping I want from other stores and I though they would ask me first before sending my package. Unfortunetly not only they didn't contact me but the notification email of shipping went to the spam folder.
    Il y a 5 ans
    Honestly if your package shipped from the US to Argentina via First Class Int., 2 months with nothing to show isn't that alarming. There is always the possibility that it it could be lost, but I feel very rarely do packages actually go lost. It will probably turn up eventually since there is no promised deadline on first class mail. In hindsight you should've probably paid more for Priority Shipping if its such a rare figure~ 3:
    Il y a 5 ans
    TomTheCatIl y a 5 ans#3053750This is not a Paypal issue. The parcel has tracking on it, so it's an issue of the postal service. I've heard the funniest things about Argentina's customs. I'd bet almost anything that your parcel sits in a postal or customs office's corner.
    If a parcel goes missing in my country, it's not the addressee who has to file a report, but the sender. I don't know what it's like in Argentina, but if you can't make your postal service investigate the whereabouts, it's definitely the sender's job to file a claim with their (I suppose Japanese) postal service. They (Japan Post) will officially pass the buck to your country's post office and get them either to process your parcel, or if they (Argentina Post) can't find it anymore, reimburse Japan Post. Japan Post reimburses your shop, then your shop can reimburse you. "They can't do anything about it" is definitely wrong. If a tracked shipment is lost after so much days it must be considered lost and someone must be held responsible for it. Contact your shop again, friendly but firmly, that it is their job to file a lost parcel with their carrier.


    NO LO QUERÍA DECIR PERO ES VERDAD. LA ADUANA ES CUALQUIER COSAThank you for your message.

    I forgot to say it, but the store is not a japanese one. In fact, quoting their words, they can't do anything because "USPS does not allow inquiries into First-Class Internation Packages".

    I'm royaly screwed no matter what, right? ;(
    Il y a 5 ans
    This is not a Paypal issue. The parcel has tracking on it, so it's an issue of the postal service. I've heard the funniest things about Argentina's customs. I'd bet almost anything that your parcel sits in a postal or customs office's corner.

    If a parcel goes missing in my country, it's not the addressee who has to file a report, but the sender. I don't know what it's like in Argentina, but if you can't make your postal service investigate the whereabouts, it's definitely the sender's job to file a claim with their (I suppose Japanese) postal service. They (Japan Post) will officially pass the buck to your country's post office and get them either to process your parcel, or if they (Argentina Post) can't find it anymore, reimburse Japan Post. Japan Post reimburses your shop, then your shop can reimburse you. "They can't do anything about it" is definitely wrong. If a tracked shipment is lost after so much days it must be considered lost and someone must be held responsible for it. Contact your shop again, friendly but firmly, that it is their job to file a lost parcel with their carrier.
    Il y a 5 ans
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