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What's Happening at Plamoya?! Surprise of the YearWhat's Happening at Plamoya?! Surprise of the YearMisc

YorunoYorunoIl y a 8 ans
It's the second time I get something from Plamoya and I feel the whole range of emotions from puzzled to furious. I know they sell figures which have been out of stock in other shops for years. But is it specified at their website that they sell second-hand items?
Both items I've bought from them are opened. With Shana ITEM #613 it wasn't a big issue, just no adhesive tape on the box. But today I've received my long-sought Makoto ITEM #11 with the box - again - opened, with the layers of cellophane all messed up inside, and with fingerpints all over the base! Moreover, the figure has this distinct smell of being stored open. No kidding, I have many Japanese vintage dolls, second-hand naturally, and they all have this peculiar smell which is very different from PVC odor.
I'm not going to ask for a replacement, the stains are emovable and the figures themselves are in good condition, but... it really came as a surprise. Or, rather, an unpleasant discovery.
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madcowniveanUnless that's the manufacturer's finger prints, though that is extremely unlikely
Believe it or not, but I contacted them and they blame it on the manufacturer.
Il y a 8 ans
ItsaTimmyAs far as I know Griffon does not tape the boxes shut. My Kanu ITEM #30789 arrived open from Amiami and she came in a shipment of 4 figures and one nendo. That is really my only figure from them though so maybe someone else can chime in.
My ITEM #2066 came without tape as well.
Il y a 8 ans
sailormoonmeowWhat I find strange is when they have something out of stock, they usually stock it in the next day or 2! They have that White Rock Shooter always around $50 and somehow get new stock of it almost everyday. The same with a lot of their products.

After observing for a bit you will notice that they only put out a few of an item's stock at a time.
I've been buying my nendos there lately because of the awesome discounts but the max it will let me purchase of a figure is 1(at least for the discounted stuff) and it goes out of stock. Next day it is restock and I purchase it again and most of the time the discount gets better. LOL

The only problem is that they take a bit to actually ship your stuff.
Il y a 8 ans
What I find strange is when they have something out of stock, they usually stock it in the next day or 2! They have that White Rock Shooter always around $50 and somehow get new stock of it almost everyday. The same with a lot of their products.
Il y a 8 ans
As far as I know Griffon does not tape the boxes shut. My Kanu ITEM #30789 arrived open from Amiami and she came in a shipment of 4 figures and one nendo. That is really my only figure from them though so maybe someone else can chime in.
Il y a 8 ans
Beani (╯°□°)╯︵ ┻━┻
While it doesn't explain the Makoto, Griffon figures never actually have tape on the outer boxes. I've gotten/seen at least 6 from Amiami and they all don't have tape so Shana was likely new if that was the only thing wrong with the box.
Il y a 8 ans
I have no experience with their customer service before, though Japanese are typically honorable. You can contact them and ask about this, because on the FAQ, they clearly stated all products are new. I'd accept something new when it is really new, doesn't matter it's not sealed or resealed. But opened and used, with finger prints don't count as "new" in my book. (Unless that's the manufacturer's finger prints, though that is extremely unlikely)
Il y a 8 ans
This is very informative! I wonder where they get their old stuff...
Il y a 8 ans
eefiThey usually state on their product page when it's new. Did you check?
Do you mean they do sell pre-owned items? Here's the page, it says all the products are new. plamoya.com/en/...
Il y a 8 ans
They usually state on their product page when it's new. Did you check?
Il y a 8 ans
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