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Supporter status removed early, who do I contact?Supporter status removed early, who do I contact?Ask MFC

Elise_GrimwaldElise_GrimwaldIl y a 3 mois
Who would I contact about my supporter status? My star has been removed, and I'm seeing ads, yet I paid this month already (on the 8th. I have receipts to prove it.)
I am NOT paying to get something back I paid for 12 days ago. The support page says it expired 13 hours ago. I can't find the answer anywhere on the site who to contact, so please LMK who I am supposed to contact to get the benefits I'm supposed to.
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Elise_Grimwald Genius Puppeteer
kumasanmkIl y a 3 mois#77641858Hello and thank you for your support.
Your supporter account has been renewed for an extra month.


Thanks for resolving the issue so quickly. :).
Il y a 3 mois
Elise_Grimwald Genius Puppeteer
Thanks :). If I do have an issue again, I know where to go now. :).


TenmaIl y a 3 mois#77641847The best thing you can do is to contact the email at the bottom of this page:
about/subscribe...
If you do not get a reply you can always contact an Admin about it.
Il y a 3 mois
Hello and thank you for your support.
Your supporter account has been renewed for an extra month.
Il y a 3 mois
Tenma The Idolm@ster
The best thing you can do is to contact the email at the bottom of this page:
about/subscribe...

If you do not get a reply you can always contact an Admin about it.
Il y a 3 mois
HassySoda Autumn girl
If you're 100% sure about this, maybe you can make a report/claim on the transaction on paypal? And if things don't get resolved you can prob get your money back. At the very least it opens communication between both parties. Maybe something happened because of the update?

There's some admins/mods you can contact on here but I think they usually aren't on a ton so response time might vary.


Oh what Tenma said. I forgot they had an email!!! Def try that first

Resolved, yay~
Il y a 3 mois
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