I bought an Ultimate Madoka Figma from an eBay shop (Open box for confirmation; figure as-new) but one of the faces that came with her has what seems like a factory defect. The nose is flat, instead of pointed as it should be. It looks as if it was melted or pushed really hard against a flat surface. I sent an inquiry to GSC the other day; hoping for the best. I know the figure is old, but I thought I'd try my luck anyway.