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AccueilForumsDiscussion n°14328

Figure Site and Shop ForumAnime NPC

11 réponses

  • 11 réponses
  • franjandarRegular Boarder
    franjandar
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    MFC Shops Feedback & Rating Page




    Hello,

    I just wanted to start this thread for people who are curious about ordering from Anime NPC and for people who want to review their experience with Anime NPC.

    To qoute Anime NPC themselves:

    "We sell 100% authentic figures, Nendoroid, plushes, video games, and all sorts of anime-related goods from Japan!

    We are founded in 2015. Located in Japan, Hong Kong & United States."
  • PhysisRegular Boarder
    Physis
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    • 9
    • Il y a 7 mois
    • 5
    Il y a 3 mois • MàJ Il y a 3 mois
    Thanks for opening the thread!
    I ordered ITEM #511847 from them because I missed the pre-order on Japanese shops and it was the only website where I was able to find it for cheap after the release.

    But I had a problem : I received another customer's figure. Fortunately, the staff of Anime NPC was very reactive (each time, reply within 2 hours after sending the email) and asked me to send the figure to the rightful owner and he would do the same with me. They took charge of the return shipping fees and I quickly got my figure without new trouble (same for the other customer).

    Overall, their prices seem to be cheaper, you can order from them when you have missed the pre-order deadline in Japan (I remember they still had ITEM #485674 for pre-order when it was sold out everywhere else), I believe they ship from Hong Kong / Japan (HK in my case), their customer service is reactive (as well on emails as on facebook) and if I recall well, they have free shipping for all orders ^^
  • franjandarRegular Boarder
    franjandar
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    Il y a 3 mois
    So about a week ago I pre ordered a scale figure (ITEM #13777) and I also ordered a Nendoroid face plate holder (ITEM #549521) that was in stock.

    There was a little problem were the face plate holder didn't ship out, so I emailed them, they didn't relpy (I probably send them the emial to the wrong account) then I emailed them again today and they replied very quickly.

    Saying:"I’m sorry for the frustration. The Pudgy Bear face part will be shipped out tomorrow. We will keep you updated with the tracking numbers.

    Feel free to let us know if you have any question!"

    I would say they are a very good place to order figures from which have sold out everywhere else.

    In my case I have pre ordered 2 figures from them which I couldn't find anywhere were it was convenient for mew to order. A nendoroid (ITEM #581731) and a scale figure (ITEM #13777).
  • nipponstation
    • Oui
    • 13
    • Il y a 2 ans
    • 1
    • Boston, MA
    Il y a 3 mois
    Hi guys, this is Clara, speaking on behalf of AnimeNPC.

    We are really sorry for any inconvenience or trouble caused. We tried, and will continue trying, our best to make sure that all orders we processed are smooth. Most orders are smoothly processed and if customers do experience any problem, they are more than welcome to contact us. We will reply and get things settled ASAP :)

    Here is a link to our FAQ section for you guys:
    www.animenpc.co...

    We welcome comment from you guys so we can further improve!
    Feel free to PM us here! You can also contact us by emailing us (cs@animenpc.com) or leaving us a quick text on the product page on our site if you have any question in mind! :)
  • angelbottRegular Boarder
    angelbott
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    • Il y a 8 ans
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    • Alabama, United States of Americ
    Il y a 2 mois
    I emailed to AnimeNPC first order it little worry me I want to check up on them. c: I email/message them in few days ago but it got little quiet it made me little anxious. @.@;
  • PhysisRegular Boarder
    Physis
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    • 9
    • Il y a 7 mois
    • 5
    Il y a 2 mois
    Keep on trying; if I remember well, FRANJANDAR had also trouble reaching them but finally got an answer after sending them another email. So feel free to contact them again, especially if you are worried :)
    angelbott (Il y a 2 mois) #29197417I emailed to AnimeNPC first order it little worry me I want to check up on them. c: I email/message them in few days ago but it got little quiet it made me little anxious. @.@;
  • weebRegular Boarder
    weeb
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    Il y a 2 mois • MàJ Il y a 2 mois
    halp im so confused it says free standard shipping on everything but then when i go to check out its 7gbp shipping?
    is free shipping only on certain items or am i missing something here ._.
  • franjandarRegular Boarder
    franjandar
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    weeb (Il y a 2 mois) #30299416halp im so confused it says free standard shipping on everything but then when i go to check out its 7gbp shipping?
    is free shipping only on certain items or am i missing something here ._.

    The free shipping is only for SAL and not EMS I believe, if you chose SAL and you had to pay for shipping you can contact Anime NPC with using this email: cs@animenpc.com
  • weebRegular Boarder
    weeb
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    Il y a 1 mois • MàJ Il y a 1 mois
    franjandar (Il y a 1 mois) #30547420weeb (Il y a 2 mois) #30299416halp im so confused it says free standard shipping on everything but then when i go to check out its 7gbp shipping?
    is free shipping only on certain items or am i missing something here ._.

    The free shipping is only for SAL and not EMS I believe, if you chose SAL and you had to pay for shipping you can contact Anime NPC with using this email: cs@animenpc.com
    i messaged them about it and apparently they dont do free shipping anymore :C they said even though the shipping isnt free theyve also lowered the prices so it doesnt cost any more which is good !
  • weebRegular Boarder
    weeb
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    Il y a 21 jours • MàJ Il y a 21 jours
    so i was worried id have to pay shipping for a po from 2017 since its no longer free but turns out im dumb and had another nendoroid in my basket thats why it showed £7 shipping lel and ofc you cant delete posts on mfc sorry
  • TsungireRegular Boarder
    Tsungire
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    Il y a 16 jours
    My first order from AnimeNPC came today.
    I ordered Nendoroid Chino #558 and this is what I received.
    Halloween Set parts...
    The bubble envelope would be to small to even fit an actual Nendoroid in.
    Note the custom forum says what it is supposed to be and the amount declared for the value is way more then the item even cost.

    Here is a picture, I made a video of me opening the package I can post if anyone would also like to see.
    i.gyazo.com/7fd...
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