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Figure Site and Shop Forum[Web Shop] Tokyo Otaku Mode (TOM)

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  • NitroPLUSRegular Boarder
    • Non
    • 18
    • Il y a 5 ans
    • 171
    • The Netherlands
    Il y a 5 ans
    aeonblue (Il y a 5 ans) #1953973Voir le spoilerCacher le spoilerHello aeonblue!

    I'm Adriana from Tokyo Otaku Mode.

    Please accept my sincere apology for the delay of this email. Thank you very much for your interest in purchasing from the TOM Premium Shop.

    The only Alpacasso Plushies - Prince that are still in stock are the White Princes. I greatly, greatly apologize if you were hoping to purchase a different Prince. If that is the case, I can ask for you when they will be restocked.

    For future reference, to purchase a product and have it shipped via SAL Small Packet Registered please right "Ship Via SAL Small Packet Registered" in the Note section of the cart page before you checkout. We will read this note and ship your package accordingly. If you would like to purchase the White Prince, please place your order and include the note. If you would like to purchase a different Prince, please let me know!

    Also, would you like me to keep you updated on all our Alpacasso Plushie news? I'd be happy to send you an email whenever we have just begun offering a new series because they sell out fast! In fact, we will soon be offering the Heartful series and Alpacasso Plushie smartphone stands. They are so adorable! I can't wait to order one (or more)! I am an Alpacasso fan also. Would you like me to keep you updated?

    I will be awaiting to hear back from you!

    - Adriana and the TOM Team
    Let's Enjoy Otaku Life!
    Nicest CS email ever *v*

    Now that's what I call a pro-active customer service! Never had such nice emails from any customer service. ^^
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