Loading

Figure Site and Shop Forum[Web Shop] Tokyo Otaku Mode (TOM)

  • ChaosDivine
    ChaosDivineRegular Boarder • lv7
    Hors ligne14 réponses
    #441
    Il y a 1 mois
    JenthehenIl y a 1 mois#79770781Waiting to order Furyu's new Kanna (Dragon Maid) and Myethos' Cheshire Cat, but true to form, TOM seems to be waiting to put these up after their points sale is over ... lol

    otakumode.com/s...
  • Jenthehen
    JenthehenOtaku at LawRegular Boarder • lv25
    Hors ligne106 réponses
    #442
    Il y a 1 mois
    ChaosDivineIl y a 1 mois#79771450otakumode.com/s...

    Why when I searched myethos did that not come up?????
  • ChaosDivine
    ChaosDivineRegular Boarder • lv7
    Hors ligne14 réponses
    #443
    Il y a 1 mois
    JenthehenIl y a 1 mois#79772320Why when I searched myethos did that not come up?????

    Dunno, but it's tagged with it :|
  • WhoBeDaPlaya
    WhoBeDaPlayaRegular Boarder • lv14
    Hors ligne18 réponses
    #444
    Il y a 1 mois • MàJ Il y a 1 mois
    JenthehenIl y a 1 mois#79770781Waiting to order Furyu's new Kanna (Dragon Maid) and Myethos' Cheshire Cat, but true to form, TOM seems to be waiting to put these up after their points sale is over ... lol

    Kanna is out just in time for the sale to end :
    otakumode.com/s...
  • billowsandsmoke
    billowsandsmokeRegular Boarder • lv13
    Hors ligne63 réponses
    #445
    Il y a 1 mois
    How do folks feel about the new site design? I'm personally a fan. All of the elements on the old layout were too big imo, and the problem of not being able to see the whole photo on individual item pages has been fixed. I guess it has a little less personality, but that's an easy trade for functionality.
  • Jenthehen
    JenthehenOtaku at LawRegular Boarder • lv25
    Hors ligne106 réponses
    #446
    Il y a 25 jours
    Wondering when all my PO's are gonna start rolling in ... shouldn't COVID technically not affect their normal PO's since they usually use ferry shipping to get items to their US Warehouse?
  • remag
    remagRegular Boarder • lv7
    Hors ligne8 réponses
    #447
    Il y a 25 jours
    JenthehenIl y a 25 jours#80177042Wondering when all my PO's are gonna start rolling in ... shouldn't COVID technically not affect their normal PO's since they usually use ferry shipping to get items to their US Warehouse?

    How long have you been waiting for? Ferry shipping can take 2 months to get here.
  • Kagamine_Len
    Kagamine_LenRegular Boarder • lv7
    Hors ligne35 réponses
    #448
    Il y a 25 jours
    JenthehenIl y a 25 jours#80177042Wondering when all my PO's are gonna start rolling in ... shouldn't COVID technically not affect their normal PO's since they usually use ferry shipping to get items to their US Warehouse?

    Yeah, but the stuff in their US warehouse has been delayed on getting it there.

    It took them till mid June to identify the fact that ITEM #740245 wasn't going to arrive with them to ship till July... They finally updated the shipping date, from May at that time.
  • riuchi
    riuchiRegular Boarder • lv5
    Hors ligne25 réponses
    #449
    Il y a 24 jours
    I just discovered TOM's "Recontract Extra Discount." How long has this been a thing, where they discount an extra $10 for re-subscribing to their premium?

    I appreciate the discount, but it does make the nendoroids appear deceptively low while browsing. When you have an empty cart, all the nendos automatically get a $10 discount for premium while you're browsing. After you add one nendo though, that discount goes away for all the other nendos, which makes sense, but it makes it look like in one refresh, all of your nendos have gone up a lot in price, which is not a happy feeling. Their "Welcome Back" explanation "?" also doesn't mention it at all.
    (ΦωΦ)

    Nendo Customs In Progress:
    MLQC - Helios
    MLQC - Westmoon

    My Nendo Customs | Nendoroids For Sale
  • LewdAkuma
    LewdAkumaRegular Boarder • lv7
    Hors ligne3 réponses
    #450
    Il y a 21 jours • MàJ Il y a 21 jours
    Hello there, I saw a pre-order figure up on TOM and was hesitant to get it. I know there is a delay with their warehouse shipping things out but I've never really used the sight so I mainly wanted to read some reviews from customers within the last year and even this year (2020). I only was able to find reviews from 2018 so I thought I'd ask here and see what you guys think of the store. I'll leave some questions below based on what I'm mainly curious about.

    1. Is it worth pre-ordering a figure from them?

    2. How was your experience with them so far?

    3. Are they pretty consistent or inconsistent with orders?


    These are the main questions I have at this current moment.
  • Jasurim
    JasurimRegular Boarder • lv13
    Hors ligne8 réponses
    #451
    Il y a 17 jours
    LewdAkumaIl y a 21 jours#80327957Hello there, I saw a pre-order figure up on TOM and was hesitant to get it. I know there is a delay with their warehouse shipping things out but I've never really used the sight so I mainly wanted to read some reviews from customers within the last year and even this year (2020). I only was able to find reviews from 2018 so I thought I'd ask here and see what you guys think of the store. I'll leave some questions below based on what I'm mainly curious about.
    1. Is it worth pre-ordering a figure from them?
    2. How was your experience with them so far?
    3. Are they pretty consistent or inconsistent with orders?
    These are the main questions I have at this current moment.
    They're a pretty solid store in my experience. Although this is coming from someone that purchases from their Japanese warehouse, so it may slightly differ to their US one. Covid-19 stuff aside, they in the past shipped things out at a fairly consistent pace. But in saying that, in my experience with pre-orders, there is usually a bit more of wait compared to a place like Ami-Ami where they'll usually ship within a few days of release, for TOM I find I usually have had to wait at least a week before they give me a shipping notification. Packaging has always been pretty solid for me. If anything, my only complaint is that they sometimes ship you gigantic boxes lol. Customer support is generally pretty solid in my experience as well. Although they're being a bit of a pain at the moment with changing shipping methods affected countries of Covid-19.

    But my main bit of advice for TOM and I suppose this depends on where you are and the shipping you'd be charged as well. But their usual prices in my experience tend to be more than others stores like AmiAmi. BUT where their value comes in, is when you can make use of their free shipping and the deals they'll have on the pricing every now and then that you can look out for. Their point system is also pretty good, if you plan on using them somewhat regularly. Overall a solid site though, I do a lot of orders through there.
  • LewdAkuma
    LewdAkumaRegular Boarder • lv7
    Hors ligne3 réponses
    #452
    Il y a 16 jours
    JasurimIl y a 17 jours#80473724They're a pretty solid store in my experience. Although this is coming from someone that purchases from their Japanese warehouse, so it may slightly differ to their US one. Covid-19 stuff aside, they in the past shipped things out at a fairly consistent pace. But in saying that, in my experience with pre-orders, there is usually a bit more of wait compared to a place like Ami-Ami where they'll usually ship within a few days of release, for TOM I find I usually have had to wait at least a week before they give me a shipping notification. Packaging has always been pretty solid for me. If anything, my only complaint is that they sometimes ship you gigantic boxes lol. Customer support is generally pretty solid in my experience as well. Although they're being a bit of a pain at the moment with changing shipping methods affected countries of Covid-19.
    But my main bit of advice for TOM and I suppose this depends on where you are and the shipping you'd be charged as well. But their usual prices in my experience tend to be more than others stores like AmiAmi. BUT where their value comes in, is when you can make use of their free shipping and the deals they'll have on the pricing every now and then that you can look out for. Their point system is also pretty good, if you plan on using them somewhat regularly. Overall a solid site though, I do a lot of orders through there.

    Oh ok, thank you for responding and telling me about all this new info. I'll have to give them a try for myself and see how it goes.
  • TeTe
    TeTeRegular Boarder • lv14
    Hors ligne284 réponses
    #453
    Il y a 13 jours
    hello, does anyone know if TOM is having an issue with paypal? it seems I cannot pay using paypal as it is giving me an error message.
  • Jenthehen
    JenthehenOtaku at LawRegular Boarder • lv25
    Hors ligne106 réponses
    #454
    Il y a 9 jours
    I am waiting for a campaign sigh
  • shaarii_shirley
    shaarii_shirleyx Zane TruesdaleRegular Boarder • lv17
    Hors ligne286 réponses
    #455
    Il y a 9 jours
    JenthehenIl y a 9 jours#80815967I am waiting for a campaign sigh Aaaah, same here. I have items sitting in my cart for days now... I'll probably pull the trigger and buy them before the 31st because that's when my 10$ coupon will expire. u_u
  • Viku-Asakura
    Viku-AsakuraRegular Boarder • lv13
    Hors ligne16 réponses
    #456
    Il y a 9 jours • MàJ Il y a 9 jours
    Is it normal that it takes so long to ship? Ordered an in-stock item on the 16th of July, but it hasnt been shipped yet.
    This is my first time ordering from them
  • Kagamine_Len
    Kagamine_LenRegular Boarder • lv7
    Hors ligne35 réponses
    #457
    Il y a 9 jours
    Viku-AsakuraIl y a 9 jours#80850318Is it normal that it takes so long to ship? Ordered an in-stock item on the 16th of July, but it hasnt been shipped yet.
    This is my first time ordering from them



    Where are your items shipping from? Due to Covid-19 shipping is pretty slow at the moment, from either location but...

    If it's from the Japanese warehouse it will be a while otakumode.com/s... has some extra info that might help.


    If it's from the US warehouse, the shipments are pretty heavily delayed there as well. They don't seem to be getting their shipments into the US warehouse when they expect. So everything is slowing way down.
  • Viku-Asakura
    Viku-AsakuraRegular Boarder • lv13
    Hors ligne16 réponses
    #458
    Il y a 8 jours • MàJ Il y a 8 jours
    Kagamine_LenIl y a 9 jours#80850376Where are your items shipping from? Due to Covid-19 shipping is pretty slow at the moment, from either location but...
    If it's from the Japanese warehouse it will be a while otakumode.com/s... has some extra info that might help.
    If it's from the US warehouse, the shipments are pretty heavily delayed there as well. They don't seem to be getting their shipments into the US warehouse when they expect. So everything is slowing way down.

    Im not sure in what warehouse it is, I cant find that info anywhere, this is the item I ordered otakumode.com/s... also Im from Europe the shipping I chose if from Japan is available to ship to my country, and I have been getting package from Japan this last 2 weeks.
  • Kagamine_Len
    Kagamine_LenRegular Boarder • lv7
    Hors ligne35 réponses
    #459
    Il y a 8 jours • MàJ Il y a 8 jours
    Viku-AsakuraIl y a 8 jours#80851320Im not sure in what warehouse it is, I cant find that info anywhere, this is the item I ordered otakumode.com/s... also Im from Europe the shipping I chose if from Japan is available to ship to my country, and I have been getting package from Japan this last 2 weeks.

    Ah ok! Usually I figure most collectors buying from TOM are from the US as their prices for other locations are... not great.

    Your item will be shipping form the US warehouse. You can find information on where it will ship from at the bottom of the description. (picture included because ToM is kind of vague about how to tell for sure)

    https://static.myfigurecollection.net/upload/pictures/2020/07/26/2482919.jpeg

    The part I marked out in red is where the information will be. If there is no notice like that, than it ships from the Japanese warehouse.

    ToMs US distro has been awfully slow the last few months (sense covid-19 started). If you are concerned about the order email TOM their CS is usually very helpful and friendly.
  • Jenthehen
    JenthehenOtaku at LawRegular Boarder • lv25
    Hors ligne106 réponses
    #460
    Il y a 7 jours
    $10 off huh? We’re just never getting a good coupon again I guess. I’d rather have 20-30% TOM points.
  • Rejoignez le club pour prendre part à la discussion.
  • 487 réponses
Buy Anime figurines and japanese popculture collectibles at figuya.com

Figure Site and Shop Forum477